What are your opening hours?
Our collection points are open six days a week — just remember to book an appointment before you visit. Our website is open 24/7.
CarPlace operates by appointment only, so we can give every customer the time and attention they deserve.
Most days we are open from 8:00am until 6:00pm. Our collection points are open for late night trading in Perth, WA on Wednesdays until 6:00pm. We are open for late night trading in Brisbane, QLD on Thursdays until 8:00pm. On Saturdays our collection points are open until 1:00pm in WA and 5:00pm in QLD.
Below are the opening hours for our collection points and contact centre:
📍 WA – Perth (Bibra Lake Collection Point)
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Monday: Open at 8:00am and closing at 6:00pm
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Tuesday: Open at 8:00am and closing at 6:00pm
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Wednesday: Extended hours until 8:00pm
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Thursday: Open at 8:00am and closing at 6:00pm
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Friday: Open at 8:00am and closing at 6:00pm
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Saturday: Open at 8:00am and closing at 1:00pm
📍 QLD – Brisbane (Eagle Farm Collection Point)
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Monday to Friday: Open at 8:00am and closing at 6:00pm
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Thursday: Extended hours until 8:00pm
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Saturday: Open at 8:00am and closing at 5:00pm
📞 CarPlace Contact Centre
(Open six days a week, operating across both WA and QLD time zones)
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Monday to Friday: 7:00am – 6:00pm (WA time)
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Saturday: 8:00am – 1:00pm (WA time)
💡 Appointments are essential
We kindly ask that all customers book an appointment before visiting a collection point. This helps us prepare your car and give you the best experience possible.
Please check with us or our Google Business page for opening hours on local public holidays.
Need help booking in? Just give our contact centre a call — we’re here to help.