Do you allow walk-ins?
CarPlace strongly encourages customers to schedule an appointment prior to visiting a collection point.
CarPlace is an appointment-based business. That means we encourage all customers to pre-book prior to visiting one of our physical locations — and here’s why:
We want every customer to get the best possible experience. Booking ahead allows us to:
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Prepare your car for viewing or collection
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Plan your appointment around what you need — whether that’s a test drive, trade-in assessment or delivery
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Avoid delays and ensure our team is ready for you
Even if you’re just coming to look at a car or ask a few questions, it’s important to book an appointment so we can dedicate the time to support you properly.
Need to book in? Just call our contact centre or reserve a car online and we’ll arrange a time that works for you.